To all our patients,
During the coronavirus (COVID-19) outbreak, your safety and the safety of our staff is our primary concern.
As a dental practice, we always operate with the highest level of cross infection control and cleanliness. All our treatment rooms are wiped down and sanitised between each patient as standard procedure. Along with taking official advice, we are also putting additional measures in place to help fight the spread of the virus.
Each patient now has access to hand disinfectant gel and we have increased our cleaning and disinfecting of communal areas and regular touched areas.
We will be restricting the dental procedures we can provide in order to protect our patients and staff.
With this in mind, we have decided it is in the best interests of our patients, colleagues, and clinicians to stop all non-emergency treatment and stop all procedures that are aerosol-generating while we go through the current phase of the Covid-19 outbreak.
Protecting the health and safety of our people and our patients and continuing to provide care is our highest priority. We are remaining open and carrying out services for patients recommend by implementing the extra health and safety measures that have been put in place.
There is no indication in the guidelines as to how long we should expect this situation to continue but we will provide you with further updates as soon as we have further information.
If you have any concerns about attending your appointment, please call us on 01273 526 574 or email firstname.lastname@example.org
We understand this is an extremely worrying time for everyone and we are extremely grateful for your understanding.
We will endeavour to keep you up to date with the latest guidance as we receive it.
Our practice will remain open for all emergency treatment during this time. It is likely we may reduce our opening hours over the coming weeks and will notify you of this.
What we are asking of our patients: Do NOT attend the surgery if:
You have been in close contact with someone with confirmed coronavirus,
You have you been asked to self-isolate,
You have a dry cough, raised temperature or symptoms of coronavirus infection (COVID-19) however mild or flu-like symptoms,
You are over 70 years old, or in a high-risk group (e.g. with some underlying health issues)
For those attending the practice:
Please try and attend alone if possible.
Please attend punctually at the time of your appointment and avoid waiting in the practice unnecessarily, we are extending appointment times to allow for any overrunning and increased cross infection control between patients.
Please try to maintain social distancing in the communal areas.
It is likely we will ask some questions to screen your general health.
We will ask you to hand wash on entering and we are offering you your own pair of disposable gloves to wear on attendance to protect you and us. Our team members will also be wearing these.
Try to avoid touching your face whilst on the premises.
Should you need to cough or sneeze, cover your mouth and nose with a tissue, or your sleeve (not your hands) if you don’t have a tissue, and throw the tissue away immediately. Then wash your hands or use a hand sanitising gel.
Please place all tissues and cups in the bins provided.
Should you have any further queries or concerns please call us on 01273 526 574 (leave a message if there is no answer and it goes to voicemail, we will call you back)
Hove Dental Clinic Team